COVID-19 Response

The COVID-19 pandemic continues to impact our lives.
When visiting your local Liquor Mart, here's what you can expect:

We are open, but please check our hours.

As store hours vary, please check before visiting your local Liquor Mart.

Masks & ID Verification.

We urge everyone to wear a mask while visiting our stores. Mask use and physical distancing are strongly recommended and appreciated, but masks are no longer required.

Please be aware that when you enter the store, you will be asked to briefly lower your mask so we can make sure you match your photo ID, and that you are over the age of 18. Hand sanitizer is available in the vestibule for your use before and after you remove your mask. If you decline to remove your mask, entry/service will be refused.

To lower your mask without compromising its integrity, please ensure you use only the ear loops or ties. Try to avoid touching your face, eyes and mouth when lowering your face mask.

Please note that as the controlled entrance vestibules are included in the overall ventilation system of the Liquor Mart, they meet all building codes and standards and receive regularly scheduled maintenance. In addition, the regular opening of the exterior door contributes to fresh air circulation within the vestibule as well.

To learn more about our face mask policy and controlled entrances, please visit

Please keep your physical distance.

We ask that where possible, you keep two metres, or six feet, of physical space between you and other individuals at all times.

To help customers with appropriate social/physical distancing:
  • Floor decals indicate suitable spacing while waiting in line.
  • At stores with controlled entrances, please wait outside until the previous customer has cleared the vestibule.
  • While waiting outside, please be aware of physical distancing recommendations and where possible, leave two metres (six feet) between yourself and the next person in line.

To Protect & Serve.

We remain committed to doing what we can to protect the health and safety of our employees and customers.

  • For the protection of our employees, plexiglass shields are installed at all Liquor Marts across Manitoba. To reduce the points of contact with your purchased items, we ask that you please pack your own liquor items.
  • Face masks are strongly recommended for all our Liquor Mart employees, regardless of whether physical distancing requirements can be maintained or the current Pandemic Response Level in the province.
  • We know we play an important role in keeping our community safe. That’s why all employees at Manitoba Liquor & Lotteries, including those working at Liquor Marts, are asked to perform self-screening for signs of illness every day before reporting for work and stay at home if they are feeling at all unwell.
  • We have increased the scope and intensity of our cleaning /sanitation and disinfection procedures in Liquor Marts. The staff working at stores with controlled entrances are cleaning and disinfecting their gloves, equipment and pass-through slot before serving the next customer:
    • implemented staggered customer entry to ensure proper social /physical distancing within the vestibule.
    • the glass security partition is cleaned regularly; more often if customers have sneezed, coughed, etc. within the space; and
    • ID scanning equipment is wiped down after each use with a hydrogen peroxide disinfectant;
    • the metal pass-through slot is cleaned with a hydrogen peroxide disinfectant after each customer;
    • Guards' gloves are routinely replaced;
    • Guards' gloves are cleaned and disinfected after handling each customer's ID.
  • Enhanced cleaning protocols are in place at all Manitoba Liquor Marts. Additionally, the following measures are in place:
    • hand sanitizer pump stations containing 70% alcohol are available to customers and employees;
    • regular cleaning of countertops, pin pads, and other touchpoints of contact/high traffic areas; and

How You Can Help.

  • If you are sick or feeling unwell, please plan your trip to your local Liquor Mart for another day when you are feeling better. It’s up to all of us to do our part to reduce the spread of the virus.
  • Please pay with credit or debit card (“TAP – Pin-Pad” feature) whenever possible to reduce the handling of cash.
  • Please be prepared to pack your own liquor items. Paper and resusable bags are available for purchase in-store, or you may bring your own from home. 
  • Consider giving our home delivery service or click & collect a try. Place and pay for orders online and have them delivered right to your door. Delivery service is available in Winnipeg and Brandon only.
  • Don’t forget to leave lots of room (two metres, or six feet) between you and other customers while you shop and wait in line.
  • Please be patient with our employees, our security, and with each other. We’re all doing the best we can.

Product Availability.

Pandemic-related challenges have caused disruptions across the global liquor supply chain, which is impacting inventory levels at Manitoba Liquor Marts. While we continue to work closely with our partners to reduce the impact to our customers, we do anticipate that supply chain and inventory issues will likely continue for the foreseeable future. We thank you for your patience.

Our Return Policy.

Please bring your item(s) to be returned along with the applicable receipt(s). 

*Licensees should email for more information about processing product returns during the COVID-19 pandemic.

Customers may return any unopened product for refund, providing:

  • it was purchased at a Liquor Mart,
  • it is in saleable condition,
  • it is returned with the receipt, and
  • it is within 30 days of purchase.

If you have questions about our Product Return Policy, please contact us.

Cork Recycling Program.

The cork recycling program is operational. Visit our cork recycling site for information in which Liquor Mart locations the cork collection bins are available.

Manitoba Liquor & Lotteries continues to closely monitor the evolving pandemic response situation. We have been diligent in following all Manitoba Health and Public Health Agency of Canada guidelines, implementing preventative measures designed to keep our customers and employees safe while reducing the spread of COVID-19. The health, safety and well-being of our customers and employees has, and will remain, our top priority.